We appreciate you allowing us to be a part of your family and share your experiences with us. We are pleased to share a sample selection of feedback from our clients. We always welcome your feedback.
"This was my first time at the facility. My first impression was excellent. The facility was easy to find, lots of parking, staff on the phone helped direct me to ring a doorbell when I arrived. The cleanliness, warm, friendly, inviting environment made me feel comfortable and at home for my first time there. My interactions with the staff were very professional and genuine. I sincerely felt my child (dog) was in good hands. Even after my visit the amazing service continued with the follow up phone calls to prescribing medicine. Plus I was promised the records would be faxed to my regular veterinary location and you bet they were! I would highly recommend this hospital to anyone with a pet. Outstanding!"
"Thank you, all of you, for taking such good care of my old girl. I know you go above and beyond what any other vet hospital would do. And I speak from earlier (before Muellers) experience. I think Muellers is the best....."
"I only want to say "Thank you" for the services you offer. We have always had excellent service. We especially love the Pet Inn and, all the the people that work to keep our babies safe and happy. Thank you again."
"Thank you all for the wonderful service provided to [my dog]. We are so appreciative of the professional staff and their kindness."
"I love Mueller. Always have and always will. I love Dr. Cuetara and Dr. Lisa. I always get quality care. Expensive, but good care."
"When we started bringing our pets to Mueller we lived in Land Park; it was so close by. However, over the years, we ended up moving to North Natomas. We gladly make the 20 minute drive to Mueller because you're the best in town!"
"I can't remember the name of the girl who helped me, but she was fantastic. My neighbor dumped two newborn kittens on me and I had no idea what I was doing. She set me up with some formula, a bottle and showed me what I needed to do. Also gave me information on other things I would need to do to keep the kittens alive until I could find a foster group to take them."
"I can't ever say enough good things about you guys. I'm so happy that I found a place where I can trust that my babies will receive the best care. Keep up the greatness!"
"Did want to tell you how much I appreciate Dr. Charn. My German Shepard HATES to go to the vet, but he does very well with Dr.Charn,who is always friendly, professional, and very prompt in updating me on his findings(lab, x-ray, etc.). I have been coming to Mueller for over 30 years, and have always appreciated the care my dogs have received. All the vets are great....Dr. Charn is special. And I love the new facility!"
"I would just like to emphasize how friendly and caring the staff is! Even when I called with questions after my cat's visit, everyone I've spoken with has been incredibly helpful. Not only do I now plan on using this facility for all of my pet's visits, but I will recommend you to friends as well. The fact that your staff can create such a wonderful experience in a time of concern of your pet's health is remarkable. Keep doing what you're doing!"
"Mueller's is the very best pet hospital I have ever encountered. And I've had pets my whole life so I've gone to more than one or two facilities. I love you guys and so does Zoey - or so she tells me."
"I have always enjoyed taking my pet to Mueller. I trust and feel comfortable leaving my pet under the care of Dr. Goldie and the Mueller staff."
"You have a beautiful facility. We were very pleased with the ease in which we were able to get in on an emergency basis as such a late hour and feel that your charges were reasonable as well. Your staff was most pleasant as well. Thank you very much!"
"You guys are the best! I would not take my girl anywhere else. The care and customer service is great. The expense is sometimes an issue, but my girl, is worth it knowing we're getting outstanding care. Thank you so much for being there when I need you!"
"I am very confident in the care Dr. Elliott provides and his excellent ability to diagnose their needs while being sensitive to the cost involved."
"We were touched and helped by Dr. Goldie's and Dr. Elliott's gentle kindness when we had to deal with our cat's heart and blood clot problems and his last days. They cared about him and me both when we came in that last time.The vet tech who helped us on that day was also especially sensitive and kind, but I didn't get her name. Thank you again."
"Just moved to Sac and have used the Pet Inn and Mueller vet services a few times now. It is really nice to be able to drop a dog off for day care and have routine vet services and grooming all done while I am at work. Also the staff at both the Pet Inn and Mueller have been terrific. I'm glad you're here."
"I want to sincerely THANK the whole Mueller team, my [cat's] Feline Idiopathic Cystisis has made me a regular at Mueller since I took in the little stray three years ago. Even when I call in crying, frustrated and/or stressed because of her discomfort or because, despite her condition, I have to fly out on a business trip ALL staff: front desk/reception, vet technicians and Vets have been compassionate, helpful, patient and kind. I recommend you to every local human who lives with a four-legged. [My cat] and I will be lifetime Mueller patrons- thank you for all you do!"
"I was extremely happy with everything Mueller has to offer! The service was amazing, the staff friendly and knowledgeable and Dr. LaChioma was the best. I have found our vet facility for life!"
"I love everything all of you do for us; whether it is grooming, routine appointments, prescription pick up or even emergency services. I had totally forgotten about the credit I had on your books when I came in on Friday to pick up [my dog's] prescription. A pleasant surprise. Thank you"
"Omigosh, I don't know what we'd do without everyone at Mueller Animal Hospital and The Pet Inn - what wonderful staff and customer service. I am thankful and grateful every day for the exemplary and compassionate care you all provide to [my dog]. Thank you for everything!! Special thanks to Dr. Slosser and Dr. LaChioma!!"
"I was extremely pleased on how friendly the staff was not only with my pet but my family too! I also appreciate the treatment options presented since I am on a budget. I look forward to seeing that staff for future treatments. Thank you all!"
"We moved from the Pocket area two years ago and still drive over 30 minutes to go to Mueller. We love Dr. Schenck and Dr. Slosser, and we have never had anything but helpful, friendly techs and front counter help. Everybody always seems to truly love and care about our dog Lucy, who has bed a patient for going on 9 years now.. The new facility is amazing and we recommend Mueller to anybody who asks. Thank you to Mueller!"
"Staff is always the best. [My cat] had an accident in her kennel and [the] technician took it in the back and cleaned it out for me."
"We only go to Mueller you all are so friendly, very helpful and can work with people on a budget. Thank you so much for taking such great care of our animals."
"Great service! Very nice and caring people!"
"My experience was the best I have ever had with any vet, EVER. I appreciate your organization not being like the other vets in Sacramento, out for nothing but money. Keep up the awesome work."
"We like the new idea of putting the "calming" towel over the kitty carrier while [our cat] waited for his appointment. Although our cats generally do pretty good going to the vet, anything to soothe and comfort them is a welcome idea. [He] enjoyed this new experience! Thanks Mueller Staff for always taking care of our pets!"
"You all do a good job - counter folks are friendly, knowledgeable and patient- I'm always made comfortable and everything is explained in detail- I come away knowing what will happen next - Thank you for being there!!"
"I would like to commend your technician, Tarryn for her competent, courteous, and professional manner. She kept me informed throughout the visit; was understanding of Minhotep's anxiety, and was knowledgeable about the vaccinations that my cat was there to receive. // Likewise, Dr. Slosser was very informative re: my upcoming plane trip with my cat, and cleared up some misconceptions I had had re: sedation and my pet. Our regular vet is Dr. Goldie, whom we rely on a great deal and adore, and we were happy to be treated with the same level of professionalism yesterday with Tarryn and Dr. Slosser. Thank you."
"It's always a good experience, both for Face and for me. I feel confident and assured that Face gets the best care -- one that's backed by knowledge and experience, as well as a genuine caring for Face. All staff at Mueller provide excellent service!"
"We have always been thrilled with the service we have received at Mueller's! Keep up the great work!"
"I really appreciate that I can call anytime to get advice and make a sudden appointment."
"My dog is very comfortable with Dr. Goldie and Jason. Whenever I need to see the vet, I make sure both, or one of them, are working on that day. The staff are the reception counter are excellent. They are friendly, helpful and very polite."
"Dr.Elliott is wonderful! Thank you so much! I do not remember the name of the tech that helped us but she was terrific! She went above and beyond and made my visit super comfortable. Thank you thank you!"
"Thanks to everyone for watching over [our dog] during his days in the hospital -- and making both [of us] feel welcome when we came to visit him."
"My last visit was just to pick up some TD cat food. I just want to mention that Dr. Goldie is the best. She performed dental surgery on both my precious cats and did a great job. And she has a very pleasant bedside (tableside) manner. Thanks to her and everyone who assisted."
"The visit, especially because of the people working there, was an good experience! Even though we had to go for an emergency,we were put at ease. Every step was fast, easy and [our cat] was well taken care of, even to the follow up call! Thank You all!!"
"Dr. Lachioma is professional, yet friendly and caring. She's wonderful with my dogs."
"All of our pets see Dr. Charn and we are very happy with him as our vet. We are used to excellent service from Mueller so the fact that it was as expected was not in any way a negative comment. We have also had excellent service from your techs and front desk staff. I am certain we will remain with Mueller as long as Dr. Charn is there. I have also referred friends to him."
"As always, things were perfect! The staff was courteous, pleasant and professional. Dr. Slosser is always kind, caring and compassionate. I have recommended you to very picky pet owner friends and they are extremely pleased as well. Keep up the excellent work!"
"I was surprised that the cost of the medications prescribed were reasonable. There was an occasion some time ago where I suspected I was being charged more than I should be for something I wasn't convinced I needed. This was during an office visit over a year ago at the old location. I am pleased to say that my experience this time was better, and the Dr. LaChioma was animated and endearing and was great with Atlas and with explaining the treatment prescribed. She is excellent, and the new place feels much more open and welcoming. Thank you."
"We were/are new residents in the Pocket/Greenhaven area. We were a bit nervous about taking our sweet Patches to a new Vet. Although he was not feeling well we felt great from the moment we stepped into the door with him. Staff was great and the Vet was awesome. The office and exam rooms were very "state-of-the-art" clean and pet friendly. We will definitely be back for all of Patches healthcare needs."
"I originally visited MPH for emergency care. I was so pleased, I left my long-time vet and moved all my pet care to my local pet care center - MPMC and we've never been more pleased!"
"I am super happy that I found Mueller Pet Clinic! I will never go anywhere else. The service is excellent and I know that my babies are in great hands. Thank you for being the best place on the planet!!! Dr. Lisa LaChioma rules!!! :) "
"Dr. Elliott has been a godsend for me. My cat has numerous health challenges, but Dr. Elliott has stayed on top of them. I'm very grateful."
"I live on the other side of town and make the trip to your facility because Dr. Elliott is phenomenal. I am always so pleased with the care that my dogs get from him and your staff! I also recommend you to anyone who asks."
"Frank has been coming to Mueller's since the 1950's. We've always been pleased by the level of service. It continues to go well at "the Taj Mahal."
HOURS: Mon–Fri: 9:00 am–6:00 pm | Sat: 9:00 am–4:00 pm | Open 24/hrs a day, 7 days a Week for Emergencies. Call (916) 428–9202